Is your growth and customer experience strategy future-proofed?
New ways of creating customer value, new technical capabilities and new ways of working are required for a successful digital transformation of marketing, sales and services. Avaus is your strategic transformation partner to help you change.
Customer & Growth Strategy
Are you able to provide unique personalised value and experiences to your customers?
Are your marketing investments driving business results and sales?
- Customer and customer value strategy
- Personalisation strategy
- Omnichannel experience strategy
- Digital sales strategy
Future Vision & Actionable Roadmaps
Do you have a clear vision and target state for your transformation? Is your vision backed-up by actionable roadmaps and plans for change?
- Future vision and Target state
- Customer Experience
- Technology Backbone
- Data, Analytics & AI Backbone
- Organisation & Ways of Working
- Transformation Program Design
- Transformation & Change Management
- Capability audits & Maturity Assessments
Value Discovery & Ideation
Have you recognised your best opportunities for growth? Do you want to ideate from customer-first perspective (and break the silos)?
- Value Discovery & Inspiration workshops
- Growth Opportunity audit
- Analytics Value Discovery
- Customer journey mapping workshop
- Use case discovery