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Strategy

Is your growth and customer experience strategy future-proofed?


New ways of creating customer value, new technical capabilities and new ways of working are required for a successful digital transformation of marketing, sales and services. Avaus is your strategic transformation partner to help you change.

Customer & Growth Strategy

Are you able to provide unique personalised value and experiences to your customers?
Are your marketing investments driving business results and sales?

    • Customer and customer value strategy
    • Personalisation strategy
    • Omnichannel experience strategy
    • Digital sales strategy

 

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Future Vision & Actionable Roadmaps

Do you have a clear vision and target state for your transformation? Is your vision backed-up by actionable roadmaps and plans for change?   

  • Future vision and Target state
    • Customer Experience
    • Technology Backbone
    • Data, Analytics & AI Backbone
    • Organisation & Ways of Working
  • Transformation Program Design
  • Transformation & Change Management
  • Capability audits &  Maturity Assessments

 

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Value Discovery & Ideation

Have you recognised your best opportunities for growth? Do you want to ideate from customer-first perspective (and break the silos)?

  • Value Discovery & Inspiration workshops
  • Growth Opportunity audit
  • Analytics Value Discovery
  • Customer journey mapping workshop
  • Use case discovery

 

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